Service center - starting point

In order to improve the availability of services intended for returnees based on the Readmission Agreement and to increase their level of information about local services and other available forms of support, as well as to improve social cohesion, acceptance of diversity and the development of social and personal competencies of children and young returnees and non-returnees in Novi Sad, a new project has been launched.

The project establishes a Service Center, at a location that is accessible to direct users, which will contribute to the improvement of the system of recording returnees in the City of Novi Sad, directly influence the relationship between needs - response/support, and by organizing various activities in the center itself, such as focus groups, info days - presentation of activities of various institutions and organizations, inclusive-educational workshops, and other activities for children and young people, will contribute to better motivation of returnees and their families to (re)integrate into society. The project is in accordance with the Local Action Plan for improving the position of refugees and internally displaced persons, returnees based on readmission agreements, migrants without established status and asylum seekers in the City of Novi Sad for the period 2022-2025.

Project implementation period: 1 November 2022 – 31 July 2023.

The project "Service center - starting point" is implemented as part of the project "Strengthening national and local systems to support the effective socio-economic integration of returnees in the Western Balkans" funded by the European Union and implemented by the United Nations Development Program (UNDP).

Coordinator: Tijana Čeliković

Photo taken from: